On air status, Logging out, 1 on air status – Clear-Com Concert for Newsroom User Manual

Page 28: 2 logging out

Advertising
background image

28

Concert ActiveX Client for ENPS User Guide

The Audio Feeds facility can be configured so the audio feed is joined automatically at login. If the

Audio Feeds icon in the Client console is gray [

], the audio feedError! Reference source not

found. may simply be disconnected or it has not yet been configured.

To quickly find out if the Audio Feeds facility requires configuration:

1. Click the Audio Feeds icon [

]. If the Audio Feeds facility requires configuration, the

following message is displayed in the menu: No Audio Feed Configured.

2. Configure the Audio Feeds facility. See 1.9 Configuring audio feeds [

]

If the Audio Feeds facility is configured but disconnected [

], you can join the audio feed by any of

the following methods:

Click the Audio Feeds icon [

]. From the menu, select Connected.

Select Config > Audio Feeds. Click Join (Listen).

Click the configuration icon [

]. In the configuration dialog, select Audio Feeds.

Click Join (Listen).

Note:

You can only listen to one audio feed at any time. The range of available audio feeds you can select
in Config > Audio Feeds is determined by your system administrator in the Concert Management
Interface (CMI).

The Audio Feeds icon in both the Configuration dialog and the console changes to green (live

connection) [

].

To leave (disconnect) the audio feed, do either of the following:

In Config > Audio Feeds, click Leave (Disconnect).

Click the Audio Feeds icon [

]. From the menu, deselect Connected.

The Audio Feeds icon changes to gray (disconnected) [

].

2.7.1 On Air status

If you change your status to On Air [

], you can prevent incoming calls and chats and protect the

audio feed from being interrupted. You can still interrupt the audio feed yourself, however, by making
calls or joining conferences and channels.

You can participate in chats without interrupting the audio feed.

On Air status [

] is only available (and is only displayed as a status option) when the Audio Feeds

facility is connected [

].

For more information about changing and managing your status, see 3.1.3 Managing status.

2.7.2 Logging out

To log out of Concert, click the logout icon [

] in the side bar.

Advertising