Diagnostic codes – Hach-Lange 2100 AN Laboratory Turbidimeter User Manual User Manual

Page 54

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Table 8 Error codes (continued)

Error

Description

Solution

ERR03 Low light error

1. Put the sample in the instrument again.
2. Make sure that the lamp icon light is on.
3. Make sure that an object is not in the light

path.

4. Do sample dilution if necessary.

Note: If this error occurs when a filter assembly other
than the USEPA filter assembly is installed, the filter
assembly should not be used for turbidity
measurements.

ERR04 Memory malfunction

1. Turn the instrument off and then back on.
2. Contact Technical Support if the error

occurs again.

ERR05 A/D is over the range

1. Make sure that the light shield is closed.
2. Contact Customer Service if necessary.

ERR06 A/D is under the range

1. Make sure that no object is in the light

path.

2. Contact Customer Service if necessary.

ERR07 Light leak

1. Make sure that the cover for the sample

cell compartment is closed.

2. Turn the instrument off and then back on.

ERR09 Printer time out error

or paper in the internal
printer can not move

1. Gently pull up on the paper in the internal

printer to remove the obstruction.

2. Make sure that the external printer is

connected correctly.

3. Make sure that the external printer is

selected (online).

Table 8 Error codes (continued)

Error

Description

Solution

ERR10 System voltage out of

range

1. Turn the instrument off and then back on.
2. Contact Customer Service if the error

occurs again.

ERR11 System loop test error

1. Turn the instrument off and then back on.
2. Contact Customer Service if the error

occurs again.

ERR12 ASC units name error

Enter an application specific calibration (ASC)
unit name that is not one of the default units
(i.e., NTU or EBC).

ERR14 Invalid time error

The time must be between 00-00 and 23-59.

ERR15 Invalid date error

The date must be between 01-00 and 12-31.

Diagnostic codes

Table 9

lists the diagnostic codes that are used to get information about

instrument operation when instrument operation is in doubt.
To do a diagnostic test:

1. Push SETUP.
2. Use the arrow keys to enter a diagnostic code.
3. Push ENTER to show the diagnostic value.
4. Push UNITS/Exit to go back to Measurement mode.

Note: To print a diagnostic report, hold down PRINT, then turn the instrument on.

Table 9 Diagnostic codes

Code

Display

Description

21

"PRINT TST"

Printer test

22

Test results are shown.

Display test

52 English

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