Section 9 warranty, liability and complaints – Hach-Lange LT 200 Thermostat User Manual

Page 76

Advertising
background image

75

Section 9

Warranty, liability and
complaints

The manufacturer warrants that the product
supplied is free of material and manufacturing
defects and undertakes the obligation to repair
or replace any defective parts at zero cost.

The warranty period for instruments is
24 months. If a service contract is taken out
within 6 months of purchase, the warranty
period is extended to 60 months.

With the exclusion of the further claims, the
supplier is liable for defects including the lack of
assured properties as follows: all those parts
that can be demonstrated to have become
unusable or that can only be used with
significant limitations due to a situation present
prior to the transfer of risk, in particular due to
incorrect design, poor materials or inadequate
finish will be improved or replaced, at the
supplier's discretion. The identification of such
defects must be notified to the supplier in writing
without delay, however at the latest 7 days after
the identification of the fault. If the customer fails
to notify the supplier, the product is considered
approved despite the defect. Further liability for
any direct or indirect damages is not accepted.

If instrument-specific maintenance and
servicing work defined by the supplier is to be
performed within the warranty period by the
customer (maintenance) or by the supplier
(servicing) and these requirements are not met,
claims for damages due to the failure to comply
with the requirements are rendered void.

Any further claims, in particular claims for
consequential damages cannot be made.

Consumables and damage caused by improper
handling, poor installation or incorrect use are
excluded from this clause.

Advertising