Operation malfunctions – intimus Degausser 20000 User Manual

Page 6

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OPERATION

MALFUNCTIONS

Translation of the Original Operation Manual

Übersetzung der Originalbetriebsanleitung

CONTROLS AND INDICATORS

Media Drawer (1)

The Media Drawer holds the media to be

degaussed and activates and deactivates the

degaussing cycle when in the closed and open

positions.

Control Panel (2)

The Control Panel consists of two active push

buttons with integrated Indicator Lamps (4, 6)

and one separately Indicator Lamp (5).

LCD Display (3)

The LCD display gives status, automatic count,

total count, software version, field strength, user

instructions and fault messages.

Charge Error

“Charge Error” is displayed on the LCD

screen. This error indicates that the degausser

failed to charge to the determined power level

necessary to successfully erase the media in the

degaussing chamber.

Action: Turn off the degausser for one minute and

restart. (Turning off the power to the degausser

will clear the error.) If the error repeats, have

the power mains checked and also check the

degausser to make sure the power setting is set

to match the power mains. If error persists, call

customer support.

Gauss Error

The LCD displays

“Gauss Error”. This error

indicates the erasing field may not have been

adequate to effectively erase the media in the

degaussing chamber.

Action: Turn off the degausser for approximately

one minute. Turning off the power to the degausser

will clear the error. Turn the degausser back on.

To initiate the degauss cycle with media already

in the media drawer, open the media drawer and

close it. The media in the degaussing chamber

will be erased if the field is sufficient otherwise

the “Gauss Error” will persist on the LCD screen.

If error persists, call customer support.

Media Drawer Open Error

The LCD displays

“Drawer Open”. This error

indicates that the Media Drawer is not completely

closed. The degausser continuously checks to

see if the Media Drawer is closed. If the drawer is

not closed, the “Drawer Open” will persist on the

LCD. Once the drawer is closed, the degausser

will automatically continue the erase function.

Action: Check to see that drawer is seated in

detent.

Overheat Error

LCD displays

“Overheat”. This error indicates

the internal temperature has risen to a level that

may be harmful to the degausser.

Action: When the degausser indicates an

overheat error, it will inhibit any further operation

until the degausser returns to an acceptable

temperature. Leave the degausser powered

on as the chassis fan will help reduce the heat

inside the degausser. When the temperature is

low enough, the degausser will return to normal

operation. If this error persists, call customer

support.

ON/OFF POWER Push Button (4) /

ON Indicator Lamp

The Button controls power to the degausser.

When in the ON position, the Indicator Lamp of

this button illuminates Yellow.

STATUS Indicator Lamp (5)

This Indicator Lamp illuminates Red when the

unit is charging.

ERASE Push Button (6) /

READY Indicator Lamp

The Button initiates an erase cycle whe pressed.

The Indicator Lamp of this button illuminates

Green when the degausser is ready to erase

media.

DEGAUSSING INSTRUCTIONS

Step 1: Press POWER push button (4) ON.

Step 2: Lift up on the drawer (1) to unlock it and

slide the drawer out until it stops.

Step 3: Place the media into the drawer and

push the drawer to the closed position.

Note: Orientation of the media is not

important as long as the drawer closes

freely and completely.

Step 4: Press ERASE push button (6).

Note: After approximately 45 seconds,

the LCD (3) will read “Remove Media”

indicating that the media has been de-

gaussed and is ready for removal from

the media drawer.

Step 5: Remove media by lifting up and sliding

out the drawer.

Step 6: Insert another hard drive or turn the

power off and close the drawer.

Degaussing Instructions for DLT Media.

Remove the plastic protective cases. Simply fol-

low the degaussing instructions above for com-

plete erasure.

Note: For DLT media that is to be re-used.

Although the data is completely degaussed in

one operation, a second pass rotated at 90 de-

grees is required to smooth out any magnetic

fluctuation.

Note: If the second pass is not completed, the

tape drive may eject the tape from the tape drive

and indicate that the tape needs cleaning. The

second pass at 90 degrees will correct this con-

dition. If you have any questions, please contact

your dealer.

92809 3 07/13

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