Luminex 200 System User Manual User Manual

Page 52

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Symptom

Possible problem

Solution

Calibration is slow or fails.

The calibration microspheres
are not fully suspended.

Vortex the calibration vials to
resuspend the microspheres.

Wrong lot number or target
values are entered in Update
CAL Targets
dialog box.

Verify that correct lot number
and target values are used.

The system calibrators are in the
wrong well on the plate.

Verify that calibrators are in the
correct well.

Not enough calibrator
microspheres added to the well.

Add at least five drops of
calibrator microspheres to the
well. Hold the vial upside down
at a 90 degree angle to the plate
while dispensing them.

Calibrator lot is expired.

Use a fresh bottle of calibrator
microspheres.

The sample probe height is
incorrect.

Adjust the sample probe height.
See the

Adjust Sample Probe

Vertical Height

section.

The sample probe is clogged.

Clean the sample probe. See
the section titled

Clean the

Sample Probe

.

There is a partial clog in the
system.

Clean the sample probe, then
flush the system. See the
section titled

Clean the Sample

Probe

.

There is air in the system.

Verify sample probe height. Run
three Prime commands, two
Alcohol Flush commands, then
three Wash commands with
water.

The waste container is not
vented.

Check that the seal in the waste
container cap is dry and that the
waste container cap is vented.

The waste line was moved
during system operation,
resulting in unstable flow rate.

Verify that the waste line is not
moved during system operation.

Possible problem with the laser.

View the calibration trend report.
Check for dramatic changes in
temperature, sheath pressure,
or voltages. If any of these are
evident on the report, contact
Technical Support.

Zero events collected during
calibration.

There is a problem with fluid
levels.

Check the sheath and waste
fluid levels. Verify that tubing for
both bottles is tightly connected
to the instrument. Check that the
waste bottle cap is vented.

Luminex

®

200

System User Manual

40

For In Vitro Diagnostic Use

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