Luminex 200 System User Manual User Manual
Page 53
Symptom
Possible problem
Solution
Laser-related issue.
Verify fluid is moving through the
system by performing a Wash,
which causes fluid to go out to
waste. If no fluid is going to
waste, clean the sample probe,
then flush the system (See the
section titled
resolve, contact Technical
Support.
The waste container is not
vented
Check that the seal in the waste
container cap is dry and that the
waste container cap is vented.
The Cheminert fitting is loose.
Make sure that the Cheminert
fitting is tightened.
Analyzer fails Controls.
The control microspheres are
not fully suspended.
Vortex the control vials to
resuspend the microspheres.
Wrong control lot number or
target values are entered in
Update CON Targets box.
Verify that the correct lot number
and target values are used.
The system controls are in the
wrong well on the plate.
Verify that control microspheres
are in the correct well.
Not enough control
microspheres added to the well.
Add at least five drops of control
microspheres to the well. For
accurate drop volume, hold the
vial upside down at a 90 degree
angle to the plate while
dispensing them.
Control lot is expired.
Use a fresh bottle of control
microspheres.
Control microspheres have been
diluted.
Do not dilute the control
microspheres.
The sample probe height is
incorrect.
Adjust the sample probe height.
See the
section.
The sample probe is clogged.
Clean the sample probe. See
the section titled
There is air in the system.
Verify sample probe height. Run
three Prime commands, two
Alcohol Flush commands, then
three Wash commands with
water.
The waste container is not
properly vented.
Verify that the waste container is
properly vented and that the
seal is not wet or soiled.
For In Vitro Diagnostic Use
Troubleshooting the Luminex 200 System
41