Power supply problems, Communication – Luminex 200 User Manual with LDS 1.7 Software User Manual
Page 104
Luminex 200 User Manual for LDS Version 1.7
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MAP Technology
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PN 89-00002-00-150 Rev. A
For assistance, contact Luminex Technical Support via email. Users
may reach us at [email protected] or
[email protected].
Users in the U.S. and Canada can call us at 1-877-785-BEAD (1-
877-785-2323) between the hours of 7:00 a.m. and 7:00 p.m. Central
Time, Monday through Friday. Users outside of the U.S. and Canada
can call us at +1 512-381-4397 between the hours of 7:00 a.m. and
7:00 p.m. Central Time, Monday through Friday.
Users in Europe by can call us at +31-162408333 between the hours
of 8:30 and 5:30, Central European Time, Monday through Friday.
Power Supply
Problems
Power supply problems often involve a blown fuse, faulty electronic
component, or even something as simple as a disconnected cable.
Use extreme care when you replace a fuse.
Communication
The communication problems described in this section involve the
links between the data system (PC and Luminex Data Collector
software) and the Luminex analyzer and XYP instrument. This
section does not address communication issues with other peripheral
devices.
The term “Communication” refers to:
•
The transfer of data between the PC and the analyzer.
•
The current status of the analyzer and XYP instrument.
•
Instrument readbacks.
Symptom
Possible problem
Solution
Analyzer will not turn on, or
XYP will not turn on.
The power cord is disconnected.
Verify that the power cord is
Plugged in.
No voltage is coming from the
electrical outlet.
Verify that the electrical outlet is
operational.
The power supply is faulty.
Contact Technical Support.
A fuse has burned out.
See page 7-9 for instructions on
changing fuses.
Fuses continue to open (blow).
A component has a short circuit.
Contact Technical Support.