PASCO CI-6400 SCIENCEWORKSHOP 500 INTERFACE - Manual (Page 7)

7
012-07915A Science Workshop ® 500 Interface
Contacting Technical Support
Before you call the PASCO Technical Support staff, it
would be helpful to prepare the following
information:
• If your problem is computer/software related, note:
-Title and Revision Date of software
-Type of Computer (Make, Model, Speed)
-Type of external Cables/Peripherals
If your problem is with the PASCO apparatus,
note:
-Title and Model number (usually listed on the
label)
-Approximate age of apparatus
-A detailed description of the problem/sequence
of events. (In case you can't call PASCO
right away, you won't lose valuable data.)
-If possible, have the apparatus within reach when
calling. This makes descriptions of individual parts
much easier.
• If your problem relates to the instruction manual, note:
-Part number and Revision (listed by month and
year on the front cover)
-Have the manual at hand to discuss your questions.
Feedback
If you have any comments about this product or this
manual, please let us know. If you have any suggestions
on alternate experiments or find a problem in the manual,
please tell us. PASCO appreciates any customer
feedback. Your input helps us evaluate and improve our
product.
To reach PASCO
For Technical Support:
Technical Support
Fax: (916) 786-3292
E-Mail: [email protected]
Web: www.pasco.com
Phone: 1-800-772-8700 (toll-free in U.S.)
or (916)786-3800