Troubleshooting – LevelOne MSL-3S79 User Manual

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Troubleshooting

This section is intended to help you solve the most common problems on MSL-3S79.

Incorrect connections

The switch port can automatically detect straight or crossover cable when you link

switch with other Ethernet device. As for RJ-45 connection, you should use correct

UTP or STP cable that 10/100/1000Mbps port uses 2-pairs twisted cable and Gigabit

1000T port uses 4 pairs twisted cable. If the RJ-45 connector is not correctly pinned on

right position then the link will fail. As for fiber connection, please notice the fiber cable

mode and fiber module should match.

Faulty or loose cables

Look for loose or obviously faulty connections. If they appear to be OK, make sure the

connections are snug. If that does not correct the problem, try a different cable.

Non-standard cables

Non-standard and miss-wired cables may cause numerous network collisions and

other network problem, and can seriously impair network performance. A category

5-cable tester is a recommended tool for every 100Base-T network installation.

RJ-45 ports: Use unshielded twisted-pair (UTP) or shield twisted-pair ( STP ) cable for

RJ-45 connections: 100

Ω

Category 3, 4 or 5 cable for 10Mbps connections, 100

Ω

Category 5 cable for 100Mbps connections or Category-5e / Category-6 for above

1000Mbps connections. Also be sure that the length of any twisted-pair connection

does not exceed 100 meters (328 feet). Gigabit port should use Cat-5 or cat-5e cable

for 1000Mbps connections. The length does not exceed 100 meters.

Improper Network Topologies

It is important to make sure that you have a valid network topology. Common topology

faults include excessive cable length and too many repeaters (hubs) between end

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