ZOLL E Series Monitor Defibrillator Rev C - Manual (Page 17)

Troubleshooting
9650-1215-01 Rev. C 15
APPENDIX A: Modem and Phone Setup
The E Series with non-interpretive 12-lead option may include a modem for transmitting 12-lead ECG information to
remote locations via landline or cellular phone. This section describes how to connect your E Series for phone
transmission.
Modem
• When included, the E Series with non-interpretive 12-lead option ships with a cellular-ready PC card modem
(U.S.A. units only) installed in the front PCMCIA slot on top of the unit.
• The E Series with 12-lead non-interpretive option is also available with an approved GSM (Global System for
Mobile communication) card modem (obtained locally for customers outside the U.S.A.).
Note: Do not attempt to insert the modem into the rear slot. Only the front PCMCIA slot supports modem
communication.
Note: Before attempting to use modems other than those supplied with the unit, contact ZOLL Technical Support at
(800) 348-9011. The E Series does not support all PCMCIA type modems.
The modem can be removed for service or cleaning as follows:
1. Open the PCMCIA cover, and complete steps a and b as shown.
2. Press down on front right button to remove modem card.
Reverse the sequence to install a modem card, making sure that the modem lock is seated properly around the
PCMCIA card connector before fastening the mounting screws.
Cables
• Not all cell phones transmit data reliably. See your local ZOLL Medical Corporation sales representative for a list of
approved cell phones.
• A landline phone cable comes with modem-equipped E Series units. This cable connects to the E Series unit on
one end and plugs into a standard RJ-11 phone jack on the other end. The RJ-11 is compatible with POTS (Plain
Old Telephone System) phone lines such as those found in most residential homes or used for fax machines.
• The modem in the E Series is compatible with certain AMPS (analog) or dual-mode cellular phones in the U.S.A.
and with certain GSM cellular phones in Europe, depending on modem model. Each phone model requires a
specific modem-to-cell phone interconnect cable. Cables may be purchased through The Supply Net, Inc. in Valley
Cottage, NY:
www.thesupplynet.com
Phone:+1 845 267 2655
Fax: +1 845 267-2420
Customers residing outside the U.S.A. should contact their local ZOLL Medical Corporation sale representatives for
their local supplier of cellular phone cables and upgrade kits.
a. Remove these screws.
Don’t remove.
b. Grasp these tabs and pull modem lock (metal bracket) up and out.
Front, right-hand button