Trouble shooting guide checklist, Trouble probable cause action – Burcam 105 Series Submersible Deep Well Pumps or SUB-PACS v.2 User Manual

Page 12

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12

TROUBLE SHOOTING GUIDE CHECKLIST

NEVER MAKE ADJUSTMENTS TO ANY ELECTRICAL APPLIANCE OR PRODUCT WITH THE POWER
CONNECTED. DON’T JUST UNSCREW THE FUSE OR TRIP THE BREAKER, REMOVE THE POWER
FROM THE RECEPTACLE.

Blown fuse
Tripper breaker
Inadequate power supply
Faulty pressure switch
Faulty submersible cable
Faulty control box
Loose wire connections
Sand-locked pump

Waterlogged tank
Pressure switch setting incorrect
Check valve in pump-end stuck OPEN
Leak in piping system

Faulty pressure switch
Check valve stuck closed
Low water level in well

Blocked suction intake screen

Control box location not
ventilated-too-HOT
Faulty cable or motor
Faulty control box
Incorrect voltage

Replace
Reset
Check voltage
Check / replace
Check for breaks in cable
Have an electrician, check control box
Check and repair
Pull pump and check for sand,
mud or silt.

Repeat step 10
Repeat step 9
Check and replace
Check and repair piping

Check and replace
Pull pump and check valve, replace valve
Check water level
Install pump lower
Remove pump and check

Check location and change

Have electrician, check for resistance
Replace
Call an electrician

TROUBLE PROBABLE CAUSE ACTION

Motor does not
run.

Motor starts
too often

Motor runs
continuously

Motor runs BUT
overload
protector TRIPS

Under no circumstances should the electrical rating of the overload protector be increased or the protector
BY-PASSED in an attempt to break free a seized pump. Motor failure invariably results and the warranty is
void.
ELECTRICAL TEST: Consult an electrician for all electrical testing.
VOLTAGE TEST: Voltage should be within 10% of the motor nameplate. If more or less, consult your hydro
company.
AMPERAGE TEST: Locked motor-rotor AMPS is 4-5 times normal Amps. IDLE AMPS-Less than normal
Amps. Pump may be sand locked-pull and clean.
RESISTANCE TEST: If ohmmeter reading is high, the circuit is open.Low reading indicates there is a “short
circuit”. Situation must be corrected and further check of all wiring is in order.
WARNING: Serious or fatal shock may result from the failure to ground all metal plumbing and the motor to
the power supply ground when pump is on the outside of a drilled well. Do not install pump in lake around
swimming areas.

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