12 error recovery procedure – Triton 97XX Series Operation Manual User Manual

Page 235

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TRITON SYSTEMS, INC.

SECTION 8 - ERROR RECOVERY

O

PERATION

M

ANUAL

- M

ODEL

97XX-Series

8-12

ERROR RECOVERY PROCEDURE

5

1.

Turn off the Cash Dispenser and open the security container.

2.

Check the currency level in the cassette(s). If there is no cur-
rency in the cassette(s), or the currency level is too low, fill the
cassette(s) and reinstall.

3.

Close and lock the security container. Reset the Cash Dis-
penser.

4.

If the error clears, perform a Test Dispense.

5.

If the dispense works, place the unit back in service.

6.

If the test dispense does not work, or the error occurs again,
contact your service provider.

IMPORTANT NOTE

If the terminal dispenses all of its cash and a cassette has not
been refilled with enough cash to position the packer plate far
enough from Low Currency switch, the terminal will go into the
Error 182 condition when the RESET ERROR key is pressed. To
prevent this from occurring, follow these steps:

1.

Remove the cassette from the dispenser mechanism.

2.

Reset the error.

3.

Refill the cassette as necessary and install it in the dispenser
mechanism.

This Procedure applies to
the following error codes:

167, 182, 301, 302

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