Troubleshooting guide – Thermo Fisher Scientific Eutech CON 700 User Manual
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16
10. TROUBLESHOOTING
GUIDE
PROBLEM CAUSE
SOLUTION
No display
Main power not switched 
on. AC Adapter socket not 
inserted properly. 
a) Switch on the power supply.
b) Re-insert AC Adapter.
“Ur” (Under 
range) 
“Or” (Over 
range) 
in primary or 
secondary 
display 
Measured value is out 
of range. 
Electrodes not connected.
Electrode clogged, dirty 
or broken. 
Meter not calibrated.
Wrong temp value.
Check electrode is connected.
Clean or replace electrode.
Recalibrate the meter.
Confirm measurement condition.
Treat samples to bring within 
meter measuring range. 
Reset meter.
Slow 
response 
Dirty electrode.
Temperature of sample is 
changing. 
Clean the electrode.
Allow temperature to stabilize.
Meter not 
responding to 
key press 
Manual HOLD or Auto 
HOLD is active. 
Worn keypad.
Press
to deactivate manual
HOLD. See Section 6.4 to disable 
Auto Hold feature if enabled. 
Contact Technical Service.
Invalid key; Button is not 
functional in the current 
operation mode. 
Press alternate key. 
Select valid key depending on 
current mode. 
Secondary 
display 
continually 
scrolls 
Conductivity calibration 
standard is not within 40% 
of expected value during 
automatic calibration. 
Ensure electrode guard has not 
been removed. 
Use fresh or different calibration 
standard.