Cannot print over a network, Cannot connect the printer to the network, Cannot print over a tcp/ip network – Canon imagePROGRAF iPF760 User Manual

Page 620: Cannot print over a netware network

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Cannot print over a network

Cannot print over a network

Cannot connect the printer to the network ......................................................................................................... 620
Cannot print over a TCP/IP network ................................................................................................................... 620

Cannot print over a NetWare network ................................................................................................................ 620

Cannot print over AppleTalk or Bonjour networks ............................................................................................. 621

Cannot connect the printer to the network

Cannot connect the printer to the network

Cause

Corrective Action

The Ethernet cable is
not connected correct-
ly to the printer's
Ethernet port.

1.

Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For
instructions on connecting the cable, refer to the Setup Guide.

2.

Make sure the Link indicator is lit.
The bottom indicator is green if the printer is connected via 1000Base-T, while the top indicator is orange if con-
nected via 100Base-TX and the top indicator is green if connected via 10Base-T.
If the Link indicator is not lit, check the following points.

Make sure the hub is on.

Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.

Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.

Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate automatically (in auto
negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection meth-
od manually, specifying the communication mode in use.
(See "Configuring the Communication Mode Manually.")

→P.549

Cannot print over a TCP/IP network

Cannot print over a TCP/IP network

Cause

Corrective Action

The printer's IP address is not configured correctly.

Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.")

→P.306

(See "Configuring the IP Address Using the Printer Control Panel.")

→P.527

The printer's TCP/IP network settings are not config-
ured correctly.

Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.")

→P.531

The computer you are trying to print from is not con-
figured correctly.

Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).")

→P.530

(See "Configuring the Destination in TCP/IP Networks.")

→P.542

Cannot print over a NetWare network

Cannot print over a NetWare network

Cause

Corrective Action

The printer's NetWare settings
are not configured correctly.

Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame type
is selected.
(See "Configuring the Printer's NetWare Network Settings With RemoteUI.")

→P.539

The computer you are trying
to print from is not configured
correctly.

Make sure the computer's NetWare settings are configured correctly.
(See "Configuring NetWare Network Settings.")

→P.534

The NetWare server and serv-
ices are not configured cor-
rectly.

Check the following points.

1.

Make sure the NetWare file server is running.

Cannot connect the printer to the network

iPF760

User's Guide

Troubleshooting

Cannot print over a network

620

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