Verify your connection – AT&T Telephone Adapter User Manual

Page 15

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FOR SINGLE COMPUTER CONNECTED DIRECTLY TO DSL MODEM

A

Make sure your home router is configured to obtain IP address automatically.

Please refer to your home router’s user manual (for most routers, go to WAN

settings in the router configuration tool and set “obtain IP address automatically”;

this puts your router into what is known as DHCP mode. It may also be called

“cable” or “Internet” mode).

Continue with Step B.

FOR ONE OR MORE COMPUTERS CONNECTED TO DSL MODEM THROUGH HOME ROUTER

A

Make sure your computer is configured to obtain

IP address automatically. (For most customers, your

computer should already be set to obtain IP address

automatically.) Please refer to your computer’s online

help for how to do this. (Instructions for common

computers are provided in Troubleshooting, page 22.)

You will no longer need to activate the software installed

by your DSL provider to access the Internet; the TA

will handle this. For additional information see “I have

DSL and am getting the message ‘can’t connect to

the Internet’ even though I can see the Internet” in

Troubleshooting, page 23.

Continue with Step B.

DSL

VERIFY YOUR CONNECTION

Sample: Your router’s control
panel may look different

13

NOTE Most DSL providers use PPPoE to provide customers access to their network.

This section assumes like most DSL customers you have PPPoE; however, if you

are certain you don’t have PPPoE and instead have DHCP or Static IP, follow the steps

in blue for cable modem users (for DHCP) or Appendix A (for Static IP).

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