Appendix b activating a replacement ta – AT&T Telephone Adapter User Manual

Page 21

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19

APPENDIX B
ACTIVATING A REPLACEMENT TA

!

IMPORTANT! If you are
using a VPN service/client,
disable it while you follow
steps B-I.

A

Follow Steps 1-5 at the

beginning of this guide until

you have finished Step 5:

Verify Your Connection.

B

Go to your Personal Call

Manager Web site at

www.callvantage.att.com

.

C

Login using your User ID (your

10-digit AT&T CallVantage

SM

Service number) and password.

This was part of the information

to gather in Step 1.

D

Click “Help” at the top of the

Web site.

E

Once you are on the help page

click “Telephone Adapter (TA)

Activation.”

F

You should see the TA

Activation “Begin” screen.

Click “Continue.”

G

The next screen should prompt

you to wait while your TA is

talking to our network. Follow

the instructions on the screen.

This process may take

5-30 minutes and you may

hear some clicking sounds

on your TA. DO NOT turn

the TA off while the sequence

is underway.

H

When the online sequence is

complete you should hear a

single short ring on the phone

connected to your TA.

I

Pick up your telephone hand-

set and listen for a dial tone.

If you don’t hear a dial tone,

hang up, wait a few seconds,

and try again. If you don’t get

a dial tone see “I just finished

installation and cannot get a

dialtone” in Troubleshooting,

page 21.

NOTE

If you are using a VPN, you can

re-enable it now.

Congratulations! Setup is now

complete! You can start making calls

by dialing the 10-digit number

from the phone connected to your

TA. You can also use the new

advanced features available on your

Personal Call Manager Web site at

www.callvantage.att.com

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