Document Outline

• Notices
  • Welcome
  • Safety Notices
    • Safety Inspection
    • Remove AC Power
    • External Machine Check
    • Safety Label Check
    • Fusing Requirements
  • Environmental Notices and Statements
    • Product Recycling
      • Lithium Battery
    • Laser Safety
    • General Restrictions
    • Usage Restrictions
    • Regulatory Notices
      • Electronic Emission Statements
      • Federal Communications Commission (FCC) Statement
      • Industry Canada Compliance Statement
      • European Community Compliance Statement
      • VCCI Notice (Japan Only)
      • BSMI Notice
      • EN 55022 Compliance (Czech Republic Only)
      • CE Notice
  • Documentation
• Introduction
  • Overview
  • Configuration Support
    • Address Mapping
    • Interface Protocol Awareness
  • Hardware Product Description and Features
    • Fibre Channel Interfaces
    • Ultra2 SCSI I/O Interfaces
    • SCSI Command Support
    • Ethernet
    • Service Port
    • LED Indicators
      • FC 1-2
      • SCSI 1-4
      • PWR
      • RDY
      • ERR
  • Supported Platforms
  • Supported Devices
  • Operating Specifications
    • Operating Environment
    • Power Consumption
    • Power Requirements
• Install the SNC 5100
  • Pre-installation Procedure
  • Installation Procedure
    • Host Utility Software
  • Post-Installation
  • Other Installation Issues
    • Attaching SCSI Devices
    • Maximum Number of LUNs
    • Transfer Rates: Ultra, Fast, and Asynchronous
    • Wide and Narrow SCSI Buses
    • Table of SCSI Terminology and Limitations
    • SCSI Bus Termination
    • Problems on the SCSI Bus
      • Missing terminator at the end of a SCSI bus
      • Excessive termination
      • Multiple devices at the same ID
      • Target device set to initiator’s ID
      • Bent pins in a SCSI connector
      • Improper device type
      • Improper terminator type
      • Inadequate cables
      • Mixed cable types
      • Unshielded cables
    • Fuses
    • Host Bus Adapter Setup
    • Installing the SAN Explorer
    • Installing the Host Registration Service
    • Power-Up and Boot Sequence Guidelines
• Maintenance Action Plans
  • Event Codes and Actions
    • Check Event Log
    • Action Reference Table
    • Event Viewing Levels
  • Start MAP
    • Event Code or Obvious Symptom
    • Visually Inspect LEDs
    • Check for Problems on Attached Devices
    • Check Host Versions
    • Check SNC 5100 Product Versions
      • ADIC Management Console version
      • Firmware version
      • Hardware version
    • Quick Component Check
    • Perform Health Check
    • Check the Host Event Log
  • Database Full MAP
  • Device Access MAP
    • Check Fibre Channel Port Status
    • Check SCSI Channel Devices
    • Check Channel Zoning Settings
  • SCSI Channel MAP
    • Get SCSI Information for the SNC 5100
    • Check Attached SCSI Devices from the Service Port
    • Compare Listed versus Physical Devices
    • Compare Listed versus Supported Devices
    • Check SCSI Bus Termination
    • Check for Multiple SCSI IDs
    • Improper Device Type
    • Examine SCSI Cables
    • Examine SCSI Connectors
    • SCSI Health Check
    • SCSI Loop Back Test
    • Testing SCSI Cables
    • Isolating SCSI devices
    • Restore SCSI Setup
  • Fibre Channel MAP
    • Verify Fibre Channel Connections
    • Test GBIC
    • Examine Cables
    • Fibre Channel Loop Back Test
    • Testing Fibre Channel Optical Cable
    • Replace Fibre Channel Cable
    • Replace Fibre Channel Device
  • MAP for the SNC 5100
    • Observe Operational LED Behavior
  • Temperature MAP
    • Notification of Problems in Temperature Subsystem
    • Temperature Warnings or Alarms Received
    • Fan Speed is in Warning or Alarm Range
  • Power MAP
  • Ethernet MAP
  • Service Port MAP
    • Check the RS-232 Cable
    • Check Connection with Boot Messages
  • Virtual Private SAN®Scalar Firewall Manager Settings MAP
    • Check Scalar Firewall Manager Access Settings
    • Verify Host Access to Devices
• Removal and Replacement Procedures
  • Handling Electrostatic Discharge-Sensitive Parts
  • Removing and Replacing the GBIC
    • Removing the GBIC
    • Replacing the GBIC
  • Before Removing or Replacing the Unit
  • Removing and Replacing the Unit
    • Removing the SNC 5100
    • Replacing the SNC 5100
  • Final Diagnostic Tests
    • Final Test Preparation
    • Fibre Channel Tests
      • Test Fibre Channel Port 1
      • Test Fibre Channel Port 2
      • Test SCSI Port 1 and 2
      • Test SCSI Port 3 and 4
    • Ethernet Test
  • Network Setup for the SNC 5100
  • Updating the SNC 5100
  • Post-Repair Checklist
• Connecting to the Service Port
  • Service Port Connections
  • Connecting the Service Terminal
    • Hardware Required
    • Initial Setup of HyperTerminal
    • Verifying the Connection
  • Updating Firmware and Configurations
    • Updating SNC 5100 Firmware
    • Saving a Configuration File
    • Loading a Configuration File
    • Zmodem Status Code Table
  • Setting the Time and Date
    • Setting the Real Time Clock
    • Adding a Host System Running Timeserver
    • Disabling the Timeserver Host
    • Synchronizing the Real Time Clock with a Timeserver
• Service Port Command Reference
  • Managing the SNC 5100
  • Commands
• Diagnostic Command Reference
  • Boot Modes
    • Entering Diagnostic Mode
    • Restoring Normal Mode
  • Special Procedures
    • Health Check
      • Manual Health Check
      • Event Log Dump
    • Retrieving the Code 43 Dump File
  • Boot Mode Commands
  • Diagnostic Commands
• POST Error Codes
  • POST Boot Behavior
    • ROM Init
    • Initial POST
    • Simple Access Test
    • Bitwalk Test
    • Memory Size
    • Pattern Test
    • Address Test
  • Secondary POST
    • Identify and Execute bootrom
    • Start of Bootrom
  • POST Service Menu
    • A - Cold boot from [A]lternate bootrom
    • B - Cold [B]oot from primary bootrom
    • R - [R]eceive new boot image from serial port
    • V- full [V]ersion information
    • Error Displays
• Startup Message Reference
  • Bootrom Messages
    • LIC Initialization Messages
    • Final Startup Messages
• Glossary
  • Acronyms
• Warranty and EULA
  • ADIC Limited Product Warranty
  • ADIC End User License Agreement
• INDEX