HP Matrix Operating Environment Software - Manual (Page 4)

5 Issues, limitations and suggested actions......................................................41
Limitations.............................................................................................................................41
No integrated support for 3PAR remote copy in asynchronous mode.........................................41
No automatic synchronization of configuration between sites...................................................41
Matrix recovery management job information is not preserved in certain scenarios.....................41
Minor issues..........................................................................................................................41
Firefox browser cannot be used for site export operations........................................................41
ESX configuration setting required for VMFS datastores of Matrix recovery management managed
logical servers to be visible at Remote Site............................................................................41
Activation or deactivation job hangs.....................................................................................42
Identical configuration of logical servers between sites............................................................42
One RAID Manager instance per HP P9000 Storage Management Server and One RAID Manager
instance per HP P9000 device group...................................................................................42
CLX/HP P9000 software must be installed on a separate Windows system................................43
One Active Matrix recovery management configuration operation at any point in time................43
Site delete operation in Matrix recovery management does not remove HP SIM tools..................43
6 Troubleshooting........................................................................................44
Configuration troubleshooting..................................................................................................44
Matrix recovery management troubleshooting.............................................................................49
Matrix recovery management log files.......................................................................................53
7 Support and other resources .....................................................................54
Information to collect before contacting HP.................................................................................54
How to contact HP..................................................................................................................54
Registering for software technical support and update service.......................................................54
How to use your software technical support and update service...............................................54
Warranty information.........................................................................................................55
HP authorized resellers............................................................................................................55
Documentation feedback.........................................................................................................55
Related information.................................................................................................................55
Matrix recovery management documentation.........................................................................55
Glossary....................................................................................................57
4 Contents