HP Matrix Operating Environment Software User Manual

Page 51

Advertising
background image

NOTE:

Restarting the Job will only retry Sub Jobs that previously failed; servers associated with

completed Jobs or Sub Jobs are already up and running and will not be impacted.

IMPORTANT:

If correcting the problem that caused the Job to fail included re-configuration of

logical server(s), before you restart the Job, go to the Recovery Groups tab and delete the Recovery
Group(s) that contain the re-configured logical server(s). Recovery Group(s) that have been deleted
due to the re-configuration of logical server(s) can be recreated with the re-configured logical
server(s) after the Job is successfully completed.

The following troubleshooting issues are addressed in this section:

•

Failover job failed because storage failover failed

Possible causes include:

◦

Storage Management Servers were not available at the time of the failover.

•

Failover job succeeded but recovery logical servers are not activated.

Possible causes include:

◦

Recovery Groups containing logical servers that are in Maintenance Mode at the Remote
Site.

•

Failover job failed because there are no sufficient licensed physical servers or Virtual machines
to host the logical servers

Possible causes include:

◦

Physical servers are running other workloads.

◦

Hypervisor management software (for example, VMware vCenter Server) is not running
on the Remote Site.

Matrix recovery management troubleshooting

51

Advertising