HP 3PAR Recovery Manager Software for VMware vSphere Licenses User Manual

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Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

The VSS Writer operation has exceeded the
20–second timeout limit for the freeze and thaw
stage allocated by Exchange.

Verify that the Exchange writer is in a Healthy
state using vssadmin list writers.

RME5103: ERROR: The VSS Writer
operation failed because of a time-out
between the Freeze and Thaw events.

5103

The VSS Exchange Writer has failed.

RME5104: ERROR: The VSS Exchange
Writer has failed. This can be verified by

5104

This can be verified by running the vssadmin
list writers

command from the command

line.

running the command "vssadmin list writers"
from the command line. To put it into a
stable state and to continue creating

You may need to restart the VSS service and/or
Exchange Information Store service.

snapshots, restart the Microsoft Exchange
information store.

The VSS Writer is not responding.

Run vssadmin list writers to verify that
the VSS writer is in a Healthy state.

RME5106: ERROR: The VSS Writer is not
responding.

5106

The VSS Writer is not operating properly.

RME5108: ERROR: The VSS Writer
infrastructure is not operating properly.

5108

Check that the Event Service and VSS have been
started.

Check that the Event Service and VSS have
been started, and check for errors associated
with those services in the error log.

Run vssadmin list writers to verify that
the VSS writer is in a Healthy state and check
the system event log for errors associated with
those services.

A registered version of VSS Provider was not
detected.

RME5111: ERROR: The 3PAR VSS Provider
is not registered on this computer.

5111

Check that HP 3PAR VSS Provider Software is
properly installed on the system.

Run vssadmin list writers to verify that
VSS Provider is properly registered.

If you cannot resolve the problem, uninstall the
VSS Provider package and install it again.

An unexpected error was generated by VSS
Provider.

Restart the Volume Shadow Copy Service and
HP 3PAR VSS Provider Software service.

RME5112: ERROR: An unexpected 3PAR
VSS Provider error occurred.

5112

Another snapshot request is currently in process.

Wait 10 minutes and retry the operation.

RME5113: ERROR: The VSS Provider is in
use.

5113

An unexpected error was generated by VSS
Provider.

Check the Windows event log to determine the
specific VSS Provider error.

RME5118: ERROR: An unexpected VSS
provider error has occurred.

5118

A domain binding error occurred while accessing
the Exchange Server Information.

Check the Active Directory connection.

RME5121: ERROR: Could not bind to the
domain for Exchange Server Information.

5121

The system was unable to flush I/O writes. This can
be a transient problem.

RME5122: ERROR: The system was unable
to flush I/O writes. This can be a transient
problem. It is recommended to wait ten
minutes and try again, up to three times.

5122

Try waiting 10 minutes and try again, up to three
times.

If the operation cannot be completed after three
retries, run vssadmin list writers to verify
that the VSS writer is in a healthy state.

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