HP 3PAR Recovery Manager Software for VMware vSphere Licenses - Manual (Page 118)

Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
The notification command was not sent for Remote
Copy.
•
Check the communications between your system
and the target system using ping. You may also
need to check the firewall settings.
RME5213: ERROR: Failed to send
notification command for remote copy. 5213
An exception error occurred during the Remote
Copy process.
• Run RMReport to send the information to HP
support.
RME5215: ERROR: Exception occurred
during remote copy process. 5215
The mount point for the volume could not be set.
• Make sure the mount point exists and is not
being used by another application.
RME5219: ERROR: Failed to set mount point
for volume. 5219
The specified storage group name could not be
located in the Active Directory.
•
This error occurs when attempting to remove or
mount a virtual copy when the storage group
has already been removed or updated from the
Exchange server.
RME5403:ERROR: Unable to find the
specified storage group '<group name>' in
Active Directory. 5403
Remote Copy cannot initiate the synchronization
operation. RME5408: ERROR: Remote Copy is not
ready for sync. 5408
• Check that the Remote Copy volume group is in
a "Synced" state, using the showrcopy CLI
command. (Refer to the HP 3PAR InForm OS CLI
Administrator’s Manual for details.)
•
Use ProvCfg to check that the primary HP 3PAR
Storage System is configured as the default on
the primary production server. (For
ProvCfg.exe
utility details, refer to the
provider's user's guide.)
The Remote Copy volume group could not be
located.
•
Use ProvCfg to check that the target HP 3PAR
Storage System is configured as the default for
the Remote Copy backup server. (For
ProvCfg.exe
utility details, refer to the
provider's user's guide.)
RME5412: ERROR: Unable to locate remote
copy group. 5412
Virtual copy verification has failed.
•
Try to verify the virtual copy using the RMExch
validate
command.
RME5414: ERROR: Virtual copy verification
failed. 5414
bcd.xml is missing for a virtual copy. Therefore,
it cannot be mounted using the RMExch mount
command.
RME5437: ERROR: Backup document
(bcd.xml) for virtual copy is missing or is
corrupted. Therefore, virtual copy cannot be
mounted. 5437
• Clear this virtual copy by running Rmexch
analyze -sync
•
If required, mount this virtual copy using HP
3PAR CLI commands.
118 Event Messages