HP 3PAR Recovery Manager Software for VMware vSphere Licenses - Manual (Page 119)

Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
HP Data Protector did not allow the operation. RME5438: ERROR: Data Protector Actions:
<DataProtector command error> 5438
•
Check that you have met the prerequisites for
using Data Protector for backup initiated by
Recovery Manager.
•
Check that the correct permissions are assigned
to Data Protector backup client users.
The server could not be accessed. RME3231: Error: Server <server name> is
not a valid server or is not reachable. 3231
•
Check whether the server name and domain
name are entered correctly.
• If the server name and domain name are correct,
check whether you can ping <server name>.
Could not access the HP 3PAR Storage System. RME3243: ERROR: Failed to log in to InServ
due to invalid username or password. 3243
•
Check whether the HP 3PAR VSS Provider
Software can access the HP 3PAR Storage
System with the registered credentials.
• Run provcfg inserv -detail.
•
Refer to the HP 3PAR VSS Provider Software
User's Guide for more details.
To set up synchronous Remote Copy, see Chapter
9, “Remote Copy for Recovery Manager.” RME3247: ERROR: Please use a version of
VSS Provider that supports synchronous 3247
Remote Copy virtual copies, and enable
synchronous remote virtual copies.
You must install the Symantec NetBackup client to
perform backups using NetBackup.
•
To set up Symantec NetBackup, see Chapter 5,
“Configuring Backup Software.”
RME5526: ERROR: Recovery Manager for
Exchange does not support this particular
NetBackup model. 5526
NetBackup does not appear to be installed on the
specified host.
•
Verify that the NetBackup client is installed
correctly on the backup client <host name>.
RME5528: ERROR: Check NetBackup client
installation on <host name>. 5528
Installation files might be corrupted or missing.
omnib.exe
does not seem to exist.
RME5531: ERROR: Check Data Protector
client installation on <host name>. 5531
• Verify that the Data Protector client is installed
correctly on the backup client <host name>.
•
Verify that the correct omnidl patch for Data
Protector is installed.
omnidl.exe does not appear to exist. RME5530: ERROR: Check Data Protector
client installation on <host name>. Could 5530
• Verify that the Data Protector client is installed
correctly on the backup client.
not find file <Data Protector Home> \\bin\
\utilns\\omnidl.exe
.
•
Verify that the correct omnidl patch is installed
for Data Protector.
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