HP LaserJet Pro M1536dnf MFP SERIES User Manual

Page 224

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background image

Control panel message

Description

Recommended action

79 Error

Turn off then on

The product has experienced a firmware
error

1.

Turn off the power by using the power
switch.

2.

If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.

3.

Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.

4.

If the error persists, contact HP. See

www.hp.com/support/ljm1530series

or

the support flyer that came in the
product box.

ADF door is open

The document feeder door is open.

Close the document feeder door.

Device error

Press OK to continue

The product experienced an internal
communication error.

1.

Turn off the power by using the power
switch.

2.

If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.

3.

Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.

4.

If the error persists, contact HP. See

www.hp.com/support/ljm1530series

or

the support flyer that came in the
product box.

Doc. feeder jam

The product has experienced a document
feeder jam.

Clear the document feeder jam.

Door open

The print cartridge door is open.

Close the print cartridge door.

Engine comm. Error

The product has experienced an internal
hardware error.

1.

Turn off the power by using the power
switch.

2.

If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.

3.

Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.

4.

If the error persists, contact HP. See

www.hp.com/support/ljm1530series

or

the support flyer that came in the
product box.

Jam in <location>

alternates with

Open door and clear jam

The product has detected a jam in the
location indicated in the message.

Clear the jam from the area indicated in the
message, and then follow the control-panel
instructions. Clearing some jams requires
you to open the print cartridge door and
remove the print cartridge.

Jam in cartridge area

The product has detected a paper jam in the
print cartridge area.

Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.

210 Chapter 12 Solve problems

ENWW

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