The product does not print or it prints slowly, The product does not print – HP LaserJet Pro M1536dnf MFP SERIES User Manual

Page 244

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1.

Use the power switch to turn off the product, and then unplug the power cord from the electrical
socket.

2.

Open the scanner lid.

3.

Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been
moistened with nonabrasive glass cleaner.

CAUTION:

Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon

tetrachloride on any part of the product; these can damage the product. Do not place liquids directly
on the glass or platen. They might seep and damage the product.

4.

Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.

5.

Plug in the product, and then use the power switch to turn on the product.

The product does not print or it prints slowly

The product does not print

If the product does not print at all, try the following solutions.

1.

Make sure the product is turned on and that the control panel indicates it is ready.

If the control panel does not indicate the product is ready, turn the product off and then on
again.

If the control panel indicates the product is ready, try sending the job again.

2.

If the control panel indicates the product has an error, resolve the error and then try sending the
job again.

3.

Make sure the cables are all connected correctly. If the product is connected to a network, check
the following items:

Check the light next to the network connection on the product. If the network is active, the
light is green.

Make sure that you are using a network cable and not a phone cord to connect to the network.

Make sure the network router, hub, or switch is turned on and that it is working correctly.

230 Chapter 12 Solve problems

ENWW

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