HP Designjet 2500.3500cp Printer series - Manual (Page 266)

Troubleshooting
Solving Problems with Image Position or Content
11-46
Solving Problems with Image Position or Content
If you don’t find the solution to the problem here, other sources of help are:
n The documentation supplied with the driver that you are using to manage the
output from your software application to the printer.
2500CP Only For example, the on-line and printed documentation included in the following
drivers supplied with your printer
– HP DesignJet PostScript® drivers for Power Macintosh® and Macintosh®
(QuickDraw™)
– HP DesignJet PostScript® drivers for Microsoft® Windows™ applications.
n The documentation supplied with your application software.
If the Print is Completely Blank
n If the front-panel graphics language setting is Automatic (the default), try the
other settings:
(PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file etc.) and send the
file again.
If the Output Contains Only a Partial Print
n Did you press Cancel or Form Feed and Cut before all the data was received
by the printer? If so, you have ended the data transmission and will have to print
the page again. (You normally don’t need to press Form Feed and Cut to unload
the print.)
n The I/O Setup / I/O Timeout setting may be too short. From the front-panel menu
you can increase the I/O Timeout setting to a longer period and then send the
print again.
n The file may be too large for the printer’s memory. You can install extra memory
in you printer, see Install Memory Expansion Modules (Optional) in the Setup
Guide for more information.
n There may be a communications problem between your computer and the
printer. Check your interface cable.
n Check to make sure that your software settings are correct for your current page
size (e.g., long-axis prints).
n If you are using network software, make sure it has not timed out.
n See also under If the Image is Clipped below.