HP LaserJet 6L Pro Printer - Manual (Page 56)

54 Chapter 4 - Troubleshooting EN
Background scatter appears on
a printed page. Background scatter results
from bits of toner distributed on
the front or back of a printed
page. Background scatter often
is isolated to a specific area of
the page.
Ambient conditions.
Change the paper type,
weight, or surface finish. See
appendix C.
If background scatter occurs
on an envelope, try moving
the text to an area with no
seams. Printing on seams
can cause this problem.
If this problem occurs on the
back of a printed page, it
may be caused by spilled
toner inside the printer. See
“Cleaning your printer” in this
chapter.
Change printer environment.
See appendix B.
The page is completely black. The toner cartridge may not be
installed properly.
The toner cartridge may be
defective and need replacing.
The printer may need to be
repaired if the problem
continues after replacing the
toner cartridge.
Remove and reinstall the
cartridge. See “Installing the
toner cartridge” in chapter 1.
The toner cartridge may still
be under warranty. See
“HP LaserJet toner cartridge
warranty” in appendix A.
See the support pages at the
front of this manual for
support options.
Problem Cause(s) Solution(s)