Hardware service during the warranty period, Hardware service after the warranty period, Hplaserjet toner cartridge warranty – HP LaserJet 6L Pro Printer User Manual

Page 66: Hp laserjet toner cartridge warranty

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64 Appendix A - Warranty and support information

EN

WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states or
provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

Hardware service during the warranty period

If your hardware should fail during the warranty period, HP offers the
following support options:

HP Authorized Service Provider: You can return your printer to a
local authorized service dealer.

HP Repair Services: You can return your printer to an HP repair
office.

When sending equipment, we recommend insuring the equipment for
shipment. Also include a copy of your proof of purchase.

CAUTION

Shipping damage as a result of inadequate packaging is the customer’s
responsibility. Use the original packing materials whenever possible.

For technical support assistance regarding your printer within the
one-year warranty period, see the support pages at the front of this
manual.

Hardware service after the warranty period

If your hardware fails after the warranty period, contact an authorized
Hewlett-Packard Dealer Repair Center or a designated Hewlett-
Packard Repair Center. If you have a Hewlett-Packard Maintenance
Agreement, request service under your agreement.

HP LaserJet toner cartridge warranty

HP LaserJet toner cartridges are warranted to be free from defects in
materials and workmanship until the HP toner is depleted. You know
your HP toner is depleted when you begin to see faded or light type
on your printed page.

The warranty, extended for the life of the cartridge, covers any defects
or malfunctions in your new Hewlett-Packard toner cartridge. HP will,
at HP’s option, either replace products which prove to be defective or
refund your purchase price.

In the event the cartridge proves to be defective, attach a printout
sample illustrating what the defective cartridge is printing and return
to the place of purchase. IN NO EVENT SHALL HEWLETT-
PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL,

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