Enww control-panel messages 123 – HP Color LaserJet 3800 Printer series User Manual

Page 137

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background image

Control panel message

Description

Recommended action

Ensure that all trays are configured correctly
before printing again. See

Configuring trays

for more information.

41.X ERROR

alternates with

To continue press

A printer error has occurred.

1.

Press

to continue or press for

more information.

2.

If the message persists after exiting
help, turn the printer off and then on.

3.

If the message persists, contact
HP Support.

49.XXXXX ERROR

alternates with

To continue turn off then on

A critical firmware error has occurred.

1.

Turn the printer off and then on.

2.

If the message persists, contact
HP Support.

50.X FUSER ERROR

For help press

A fuser error has occurred.

1.

Turn the printer off.

2.

Verify the fuser is installed correctly and
fully seated.

3.

Turn on the printer.

4.

If the message persists, contact
HP Support.

51.XY ERROR

alternates with

To continue turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

If the message persists, turn the printer
off and then on.

3.

If the message persists, contact
HP Support.

52.XY ERROR

alternates with

To continue turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

If the message persists, turn the printer
off and then on.

3.

If the message persists, contact
HP Support.

53.10.01 ERROR UNSUPPORTED RAM

The memory DIMM is not a supported DIMM. Install a supported DIMM. See

Working with

memory

.

54.XX ERROR

A printer command error has occurred.

1.

Turn the printer off and then on.

2.

If the message persists, contact
HP support.

57.XX PRINTER ERROR

alternates with

To continue turn off then on

A printer fan error has occurred.

1.

Turn the printer off and then on.

2.

If the message persists, contact
HP Support.

59.XY ERROR

alternates with

To continue turn off then on

A printer motor error has occurred.

1.

Turn the printer off and then on.

2.

If the message persists, contact
HP Support.

ENWW

Control-panel messages

123

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