134 chapter 8 problem solving enww – HP Color LaserJet 3800 Printer series User Manual
Page 148
Control panel message
Description
Recommended action
For help press
alternates with
Ready
TRAY XX OPEN OR EMPTY
alternates with
Ready
The tray is open or empty, but the current
print job does not require this tray.
Close or fill the tray.
TYPE MISMATCH IN TRAY XX
alternates with
Ready
The tray is loaded with a media type that is
different than the type for which the tray is
configured. Printing can continue from other
trays, but not from this one.
In the PAPER HANDLING menu, configure
the tray for the correct type.
Unauthorized supply in use
alternates with
Ready
The printer has detected that a non-HP
supply is currently installed and
(override)
was pressed.
If you believe you purchased an HP supply,
Service or repairs required as a result of using
non-HP supplies are not covered under
HP warranty.
USB ACCESSORY ERROR
HP Color LaserJet 3000 and 3800 Series
printers only.
The printer has detected too much current on
the USB storage accessory.
1.
Turn the printer off.
2.
Remove the USB storage accessory.
3.
Replace the USB storage accessory.
4.
Turn the printer on.
USB Storage <X> initializing
HP Color LaserJet 3000 and 3800 Series
printers only.
The USB storage device is initializing.
No action necessary.
USB Storage <X> not functional
HP Color LaserJet 3000 and 3800 Series
printers only.
The USB storage device is not working.
Replace the USB storage device.
USB STORAGE DEVICE FAILURE
alternates with
Ready
To clear press
For the HP Color LaserJet 3000 and 3800
Series printers only.
The USB storage device has failed.
1.
Printing can continue for jobs that do not
require the storage device.
2.
To remove this message from the
display, press
.
3.
If the message persists, turn the printer
off, remove and re-install the storage
device, and then turn the printer on.
4.
If the message persists, replace the
storage device.
USB STORAGE FILE OPERATION FAILED
alternates with
Ready
To clear press
For the HP Color LaserJet 3000 and 3800
Series printers only.
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to download
a file to a nonexistent directory).
1.
Printing can continue.
2.
To remove this message from the
display, press
.
3.
If the message reappears, a problem
might exist in the software program.
134
Chapter 8 Problem solving
ENWW