HP Color LaserJet 3800 Printer series - Manual (Page 138)

Control panel message Description Recommended action
NOTE This message might
also appear if the transfer unit
is missing or incorrectly
installed. Ensure that the
transfer unit is correctly
installed.
62 NO SYSTEM No system was found. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
64 ERROR
For help press
alternates with
To continue turn off then on
For the HP Color LaserJet 3600 Series
printers only.
A scan buffer error has occurred.
1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
68.X PERMANENT STORAGE FULL
alternates with
To continue press
A non-volatile storage device is full. Press
to clear the message. Printing can
continue, but unexpected behavior could
result.
X Description
1 Removable disk (flash or hard)
0 Onboard NVRAM
1. Press to continue.
2. For 68.0 errors, turn the printer off and
then on.
3. If a 68.0 error persists, contact
HP Support.
4. For 68.1 errors, use the HP Web
Jetadmin software to delete files from
the disk drive.
5. For 68.1 errors that persist, contact
HP Support.
68.X PERMANENT STORAGE WRITE FAIL
alternates with
To continue press
A non-volatile storage device is full. Press
to clear the message. Printing can
continue, but unexpected behavior could
result.
X Description
0 Onboard NVRAM
1 Removable disk
1. Press to continue.
2. If the problem persists, contact
HP Support.
68.X STORAGE ERROR SETTINGS
CHANGED
alternates with
To continue press
One or more printer settings that were saved
in the non-volatile storage device are invalid
and have been reset to the factory default.
Press
to clear the message. Printing can
continue, but unexpected behavior could
result.
1. Press to continue.
2. Turn the printer off and then on.
3. If the message persists, contact
HP Support.
79.XXXX ERROR
alternates with
To continue turn off then on
For the HP Color LaserJet 3000 and 3800
Series printers only.
A critical hardware error has occurred.
1. Turn the printer off and then on.
2. If the problem persists, contact
HP Support.
8X.YYYY EIO ERROR For the HP Color LaserJet 3000 and 3800
Series printers only.
The EIO accessory card has encountered a
critical error.
1. Turn the printer off and then on.
2. If the problem persists, contact
HP Support.
124 Chapter 8 Problem solving ENWW