5 troubleshooting, 6 support and other resources, Index – HP StoreEver MSL Tape Libraries User Manual

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Restoring encrypted data during disaster recovery.......................................................................41
Using the encryption kit with partitions or logical libraries............................................................41
Restoring the encryption configuration after a chassis or library controller replacement....................41

5 Troubleshooting........................................................................................43

Installation problems...............................................................................................................43

The library does not have a USB port...................................................................................43

Operation problems................................................................................................................43

Encryption token LED..........................................................................................................43
Troubleshooting table.........................................................................................................44

MSL6480 event codes.............................................................................................................46
Autoloader and other library event codes..................................................................................47

6 Support and other resources......................................................................49

Contacting HP........................................................................................................................49

Before you contact HP........................................................................................................49
HP contact information.......................................................................................................49
Subscription service............................................................................................................49
Documentation feedback....................................................................................................49

Related information.................................................................................................................49

Documents........................................................................................................................49
Websites..........................................................................................................................49

Document conventions and symbols..........................................................................................50
Customer self repair................................................................................................................50

Index.........................................................................................................51

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