Autoloader and other library event codes – HP StoreEver MSL Tape Libraries User Manual

Page 47

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Table 8 Informational events (continued)

Message

Event code

MSL Encryption Kit restore has been done.

9023

An invalid MSL Encryption Token was inserted.

9030

Token key creation attempt failed due to media being loaded in one or more drives.

9039

Autoloader and other library event codes

Table 9 Error codes

Solution

Cause

Message

Error code

Restore the token backup file to a
token with enough space for the

A key server token restore
process was attempted but the

Key server token backup not
successful — not enough space is
available on the token.

E1

keys on the token and the keys in
the token backup file.

receiving token did not have
enough room for the keys in the
token backup file.

Error during key server token
backup; the backup process was
not successful.

E3

Retry the restore process with a
different token.

Make a new token backup file
and retry the restore process
with the new backup file.

Contact HP Service.

Verify that you have the correct
tape drive firmware version

An attempt was made to enable
encryption with a version of tape

Drive firmware does not support
encryption.

E4

installed. See

“Tape drive and

drive firmware that does not
support native encryption.

drive firmware requirements”
(page 7)

for minimum drive

firmware revisions that support the
encryption kit.

Only enable encryption on LTO-4
or later generation tape drives.

An attempt was made to enable
encryption with a tape drive that

Drive generation does not support
encryption.

E5

does not support native
encryption.

Table 10 Warning events and messages

Solution

Cause

Message

Code

Only use the same generation tape
in an LTO-4 or later generation

The LTO-4 or later generation
tape drive is trying to read or

Incompatible medium

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tape drive when encryption is

write an LTO-3 or earlier

enabled. An LTO-4 or later

generation tape while encryption
is enabled.

generation tape drive will not read
or write LTO-3 tape cartridges
when encryption is enabled.

Insert the token with the key used
to encrypt the key into the

The key needed to restore a
decrypted tape is not available

No decryption key available on
token

56

autoloader or library and retry the
restore operation.

on the token currently installed in
the autoloader or library.

Enter the PIN from the RMI
Configuration > Security screen.

The autoloader or library needs
the PIN to access the data on the
token.

Key server token PIN required

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Either upgrade the tape drive
firmware to a version that supports

An attempt was made to load
tape drive firmware that does not

Unable to downgrade firmware
while encryption enabled.

5A

the encryption kit or disable

support the encryption kit on an

encryption. Do not enable

Autoloader and other library event codes

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