6 support and other resources, Contacting hp, Before you contact hp – HP StoreEver MSL Tape Libraries User Manual

Page 49: Hp contact information, Subscription service, Documentation feedback, Related information, Documents, Websites, Documents websites

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6 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

•

Product model names and numbers

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Error messages

•

Operating system type and revision level

•

Detailed questions

HP contact information

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

[email protected]

. All submissions become the property of HP.

Related information

Documents

•

HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide

•

HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service
Guide

•

HP StoreEver MSL6480 Tape Library User and Service Guide

You can find these documents from the Manuals page of the HP Business Support Center website:

http://www.hp.com/support/manuals

In the Storage section, click Tape Storage and Media and then select your product.

Websites

•

http://www.hp.com

•

http://www.hp.com/go/storage

•

http://www.hp.com/support/manuals

Contacting HP

49

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