6 support and other resources, Contacting hp, Before you contact hp – HP StoreEver MSL Tape Libraries User Manual

Page 49: Hp contact information, Subscription service, Documentation feedback, Related information, Documents, Websites, Documents websites

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6 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

HP contact information

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

[email protected]

. All submissions become the property of HP.

Related information

Documents

HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide

HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service
Guide

HP StoreEver MSL6480 Tape Library User and Service Guide

You can find these documents from the Manuals page of the HP Business Support Center website:

http://www.hp.com/support/manuals

In the Storage section, click Tape Storage and Media and then select your product.

Websites

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/support/manuals

Contacting HP

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