HP TopTools User Manual

Page 61

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toptools

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It is recommended that deployment be done during off hours when there is a lower level of network traffic and few
critical programs being run. This will minimize the impact of the deployment on the network and on the target
systems.

Toptools discovery must have run in order to identify the operating system on the device as Windows 9X, NT,
2000, or XP. If the operating system has not been fully identified by discovery, you may receive an error message.

During the deployment a warning message will be displayed on the Toptools console. This is to warn you that the
system to be monitored must be rebooted for the agent to begin collecting data. No data will be collected until the
system is rebooted. If an older version of the agent is already present on the system to be monitored, it will be
automatically uninstalled before the new agent is installed. This will require an additional reboot before installation
of the new agent can occur.


If you click OK, another message warning the user of the impending reboot on the target system will be displayed
on the target system. This message states that a reboot will occur automatically following a small delay.
Approximately 60 seconds later Toptools will reboot the target system to complete the agent installation. If a user is
working on the target system they should save any working files during this time.
Note that some programs running on the system where the agent is being deployed may prevent the system from
being rebooted. In this case the agent will not collect data until the system is rebooted.


If you select large (10) numbers of devices for agent deployment, Toptools will deploy the agent to small groups of
devices at a time to prevent overloading system processes. If Toptools is running on an NT Workstation you may
receive the message "Connection Limit Exceeded". If this occurs, you can usually correct the problem by reselecting
the device(s) and clicking on "Start Collection" again. This problem does not occur on NT Servers.

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