HP XP20000XP24000 Disk Array - Manual (Page 61)

Managing Pool-Related SIMs
In pools or V-VOLs, the following SIMs (Service Information Message) will sometimes occur.
• When the usage rate for the pool exceeded pool threshold 1: (80%): Reference code 620XXX
• When the usage rate for the pool exceeded pool threshold 2: Reference code 621XXX
• When the pool is full: Reference code 622XXX
• When an error occurred in the pool: Reference code 623XXX
• When the ratio of free pool capacity to free V-VOL capacity exceeded the V-VOL threshold:
Reference code 630XXX
XXX indicates the pool ID. For details about the SIM reference codes, call HP technical support. You can
see SIMs occurring in the storage system through the window of Remote Web Console. For details about
the window, see the HP StorageWorks XP24000 Remote Web Console User’s Guide.
To complete the SIMs that occurred when the usage rate for the pool exceeded the threshold or when
the usage rate for the V-VOL exceeded the threshold of the V-VOL:
Note: If you complete a SIM, the status of the SIM changes to completed. After the problem that caused
the SIM is solved, complete the SIM and change its status to completed. If you complete the SIM before
the problem that caused the SIM is solved, the SIM may reoccur during the next operation.
1. Change the status of the pool or the V-VOL whose usage rate exceeds the threshold to normal.
For information about solutions when the pool usage rate or the V-VOL usage rate exceeds the
threshold, see Table 17 on page 59.
2. Change the mode of Remote Web Console to Modify.
If the mode is already changed to Modify, you can skip this step. For information about how to
change the mode, see the HP StorageWorks XP24000 Remote Web Console User’s Guide.
3. Display the Pool window.
4. Select the SIM Complete Request check box in the Pool window.
5. Click Apply.
A confirmation message is displayed asking if it is OK to apply the setting to the storage system.
6. Click OK.
The confirmation message closes, and the SIM complete process begins. It takes time if there
are many SIMs to be completed.
You can check whether the SIMs completed successfully in the window of Remote Web Console. For
details, see the HP StorageWorks XP24000 Remote Web Console User’s Guide.
XP24000 Thin Provisioning Software User's Guide 61