Clean the printhead drop detector – HP Designjet Z2100 Photo Printer series User Manual

Page 152

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Must remove the printhead (see

Remove a printhead on page 86

) and using a cotton swab and a little

de-ionized or distilled water, clean the bottom of the printhead until the residue is removed.

Clean the printhead drop detector

The printhead drop detector is a sensor that detects which nozzles on the printheads are not printing in
order to substitute them for good printing nozzles. If particles, such as fibers, hair, or paper pieces, block
the sensor print quality is affected.

When the front panel displays a warning message that the clean process is needed, you are
recommended to clean the printhead drop detector. If you do not clean the printhead drop detector
immediately, the printer continues working normally, however, the front panel display continues to show
the warning.

CAUTION

Wear gloves to avoid getting ink on your hands.

1.

Turn off the printer at the front panel.

142 Chapter 13 Troubleshooting ink cartridge and printhead issues

ENWW

Troubleshooting ink

cartridg

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p

rin

th

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issues

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