HP Officejet H470wf Mobile Printer - Manual (Page 110)

Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP Printer.
2. Visit the HP online support Web site at
www.hp.com/support . HP online support is available
to all HP customers. It is the fastest source for up-to-date device information and expert
assistance and includes the following features:
•
Fast access to qualified online support specialists
• Software and driver updates for the HP Printer
• Valuable HP Printer and troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available when
you register the HP Printer
3. Call HP support. Support options and availability vary by device, country/region, and language.
HP support by phone
This section contains the following topics:
• Phone support period
• Telephone support numbers
• Placing a call
• After the phone support period
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico). To determine the duration of phone support in Europe, the Middle East, and
Africa, go to
www.hp.com/support . Standard phone company charges apply.
Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period. However,
some of the support numbers listed below may not be toll free.
For the most current list of telephone support numbers, see
www.hp.com/support .
Appendix B
106 Support and warranty