HP Integrated Lights-Out 2 - Manual (Page 198)

Console applet is not trustworthy. The Remote Console cannot execute any code requiring a higher
level of trust. If the Deny option is select, the Remote Console cannot launch the code required to
activate the Terminal Services button. If you look in the Java Console, the following error message
appears: "Security Exception - Access denied".
Terminal Services proxy stops responding
Any time iLO 2 is reset (such as changing network settings or global settings), Terminal Services
passthrough is unavailable for two minutes from the beginning of the reset. iLO 2 requires 60
seconds to complete the reset and POST with a 60-second buffer before continuing. After two
minutes, the status changes to Available and Terminal Services passthrough is available for use.
Troubleshooting video and monitor issues
The following sections discuss items to be aware of when attempting to resolve video and monitor
issues.
General guidelines
•
The client screen resolution must be greater than the screen resolution of the remote server.
•
The iLO 2 Remote Console only supports the ATI Rage XL video chip that is integrated in the
system. The Remote Console functionality of iLO 2 does not work if you install a plug-in video
card. All other iLO 2 functionality is available if you choose to use a plug-in video card.
•
Only one user at a time can access the Remote Console. Check to see if another user is logged
into iLO 2.
Telnet displays incorrectly in DOS
When using the iLO 2 Telnet session to display text screens involving a maximized DOS window,
the Telnet session is unable to represent anything except the upper portion of the screen if the
server screen is larger than 80x25.
To correct this adjust the DOS windows properties to limit its size to 80x25, before maximizing
the DOS window.
•
On the title bar of the DOS window, right-click the mouse and select Properties, then select
Layout.
•
On the Layout tab, change the Screen Buffer Size height to 25.
Video applications not displaying in the Remote Console
Some video applications, such as Microsoft Media Player, do not display, or do not display
incorrectly, in the Remote Console. This issue is most often seen with applications that use video
overlay registers. Typically, applications that stream video use the video overlay registers. iLO 2
is not intended for use with this type of application.
User interface is not displaying correctly
On ProLiant servers using Red Hat EL 4.0 and some other Linux systems and iLO 2, the text on the
buttons of the user interface might be cut off along the bottom of the button. This error occurs
because Mozilla Firefox does not display the text size that iLO 2 specifies for the buttons. To display
the text correctly, select View>Text Size>Decrease until the text appears correctly.
Troubleshooting Virtual Media issues
The following sections discuss troubleshooting Virtual Media issues.
198 Troubleshooting iLO 2