HP 3PAR System Reporter Software - Manual (Page 355)

11.5 Troubleshooting the Web Server Components
System Reporter 2.8 3PAR System Reporter User’s Guide
11.4 Troubleshooting the Web Server Components
Errors generated by the Apache HTTP Server are logged in the errors.log file in the logs
directory (default location on Windows is C:\Program Files\Apache
Group\Apache2\logs and the default location on Linux is /var/log/httpd ).
11.5 Troubleshooting the Excel Client
This section contains troubleshooting information for the System Reporter Excel client.
■ If clicking on a button displays handles for resizing the button, the security level of Excel
has been set too high and macro code is not being allowed to execute. Change the security
level to medium or low (see Setting the Security Level for Excel on page 4.7) and reopen the
workbook.
■ If you see a warning containing "internal state was inconsistent", the code has
detected an inconsistency and has tried to recover, but may not be able to. If errors
continue, go to the 3PAR menu and click Reset All. If errors persist, close and reopen the
workbook. Entering and exiting Excel's design mode can cause these inconsistencies and
should be avoided.
■ Run-time error warnings indicate potential problems with the System Reporter code. To
clear the problem, go to the 3PAR menu and click Reset All or close and reopen the
workbook. Using a fresh copy of the workbook is recommended.
■ If Microsoft Office Excel encounters an internal problem and needs to close ( Figure 11-1 on
page 11.6 ), in most of the cases the recovered Excel copy of the workbook may not work as
expected.