Calling hp technical support – HP StorageWorks XP Remote Web Console Software User Manual

Page 103

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Table 40 Error Code and Error Contents When Operating RAID Manager (continued)

Error Contents

Error Code (SSB2)

Error Code (SSB1)

The pair operation was rejected because the S-VOL specified at the
pair operation did not exist.

B912

The pair operation was rejected because the mirror ID was invalid.

B913

Calling HP Technical Support

If you need to call HP technical support, make sure to provide as much information about the
problem as possible, including:

The circumstances surrounding the error or failure.

The XP Business Copy (or other) error codes displayed on the Remote Web Console computer.

The exact content of any error messages displayed on the host systems.

The Remote Web Console configuration information (use the FD Dump Tool).

The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console and/or logged on the host.

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Calling HP Technical Support 103

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