Symptom information – HP ProLiant MicroServer User Manual
Page 39
Troubleshooting 39
20.41-27.22 kg
47.18-60 lb
WARNING:
To reduce the risk of personal injury or damage to the equipment:
•
Observe local occupation health and safety requirements and guidelines for manual
handling.
•
Obtain adequate assistance to lift and stabilize the chassis during installation or
removal.
•
The server is unstable when not fastened to the rails.
•
When mounting the server in a rack, remove the power supplies and any other
removable module to reduce the overall weight of the product.
CAUTION:
To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.
CAUTION:
The server is designed to be electrically grounded (earthed). To ensure proper
operation, plug the AC power cord into a properly grounded AC outlet only.
Symptom information
Before troubleshooting a server problem, collect the following information:
•
What events preceded the failure? After which steps does the problem occur?
•
What has been changed since the time the server was working?
•
Did you recently add or remove hardware or software? If so, did you remember to change the
appropriate settings in the server setup utility, if necessary?
•
How long has the server exhibited problem symptoms?
•
If the problem occurs randomly, what is the duration or frequency?
To answer these questions, the following information may be useful:
•
Run ProLiant MicroServer Insight Diagnostics (on page
) and use the survey page to view the current
configuration or to compare it to previous configurations.
•
For information, see your hardware and software records.