HP Photosmart C4270 All-in-One Printer User Manual

Page 110

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Some documents take a long time to print. If nothing has printed several minutes after
you sent a print job to the HP All-in-One, check your computer to see if there are any
messages.

Cause: The HP All-in-One is not the selected printer.
Solution: Make sure the HP All-in-One is the selected printer in your software
application.

TIP:

You can set the HP All-in-One as the default printer to ensure that the printer

is automatically selected when you select Print in the File menu of your different
software applications.

Cause: The computer is not communicating with the HP All-in-One.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the HP All-
in-One and the computer as shown below.

If the connections are secure, and nothing has printed several minutes after you sent
a print job to the HP All-in-One, check the status of the HP All-in-One. In the
HP Photosmart Software, click Status.
For more information, see:

“Communication problems over a USB connection” on page 79

Cause: The HP All-in-One has a paper jam.
Solution: Clear the paper jam.
For more information, see:

“Clear paper jams” on page 82

Cause: The print carriage has stalled.

Print troubleshooting

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