HP Photosmart C4270 All-in-One Printer User Manual

Page 93

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4.

Turn off the HP All-in-One, wait one minute, then restart it.

5.

Reinstall the HP All-in-One software.

CAUTION:

Do not connect the USB cable to the computer until prompted by the

software installation screen.

This section contains the following topics:

The HP All-in-One will not turn on

I connected the USB cable, but I am having problems using the HP All-in-One with
my computer

The HP All-in-One will not turn on

Cause: The HP All-in-One is not properly connected to a power supply.

Solution:

Make sure the power cord is firmly connected to both the HP All-in-One and the
power adapter. Plug the power cord into a grounded power outlet, surge protector,
or power strip.

1 Power connection

2 Power cord and adapter

3 Grounded power outlet

If you are using a power strip, make sure the power strip is on. Or, try plugging
the HP All-in-One directly into a grounded power outlet.

Test the power outlet to make sure it is working. Plug in an appliance that you
know works, and see if the appliance has power. If not, then there might be a
problem with the power outlet.

If you plugged the HP All-in-One into a switched outlet, make sure the switch is
on. If it is switched to on but still does not work, then there might be a problem
with the power outlet.

Chapter 13

90

Troubleshooting

T

roub
les
hoot

ing

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