HP Photosmart C4270 All-in-One Printer - Manual (Page 97)

For more information, see:
“Uninstall and reinstall the software” on page 94
Some of the buttons are missing in the HP Solution Center
Cause: The installation might not be complete.
Solution: If the appropriate buttons for your device (such as Make Copies) do not
appear, your installation might not be complete, and you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One application files
from your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group.
For more information, see:
“Uninstall and reinstall the software” on page 94
The registration screen does not appear
Cause: The registration screen did not launch automatically.
Solution: You can access the registration (Sign up now) screen from the Windows
taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart
C4200 All-in-One series, and then clicking Product Registration.
The HP Digital Imaging Monitor does not appear in the system tray
Cause: The installation might not be complete.
Solution: If the HP Digital Imaging Monitor does not appear in the system tray
(normally located at the lower-right corner of the desktop), start the HP Solution
Center.
If the appropriate buttons for your device (such as Make Copies) do not appear, your
installation might not be complete, and you might need to uninstall and then reinstall
the software. Do not simply delete the HP All-in-One application files from your hard
drive. Make sure to remove them properly using the uninstall utility provided in the
HP All-in-One program group.
For more information, see:
“Uninstall and reinstall the software” on page 94
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the software installation screen, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One application files from your
computer. Make sure to remove them properly using the uninstall utility provided when
you installed the software that came with the HP All-in-One.
Chapter 13
94 Troubleshooting
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