HP Officejet 6210v All-in-One Printer - Manual (Page 144)

1 Telephone wall jack
2 Coupler
3 Phone cord supplied in the box with the HP all-in-one
I am having problems faxing over the Internet
Solution
Check the following:
●
The FoIP service might not work properly when the HP all-in-one is sending
and receiving faxes at high speed (33600bps). If you experience problems
sending and receiving faxes, use a slower fax speed. You can do this by
changing the
Fax Speed setting from High (the default) to Medium . For
information on changing this setting, see Set the fax speed .
● You can only send and receive faxes by connecting a phone cord to the port
labeled "1-LINE" on the HP all-in-one and not from the Ethernet port. This
means that your connection to the Internet must be done either through a
converter box (which supplies regular analog phone jacks for fax
connections) or your telephone company.
● You should also check with your telephone company to make sure their
Internet phone service supports faxing. If they do not support faxing, you will
not be able to send and receive faxes through the Internet.
Operational troubleshooting
This section contains information on: paper, print cartridge, and fax troubleshooting.
The troubleshooting section in the HP Image Zone Help contains more complete
troubleshooting tips for some of the most common issues associated with your HP all-
in-one.
To access the troubleshooting information from a Windows computer, go to the
HP Director, click Help, and then choose Troubleshooting and Support.
Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information from Macintosh OS X v10.1.5 and later, click
the HP Image Zone icon in the Dock, select Help from the menu bar, choose
User Guide 141