HP Officejet 6210v All-in-One Printer - Manual (Page 147)

1 Rollers
2 Separator pad
2 Lightly dampen a clean lint-free cloth with distilled water, then squeeze any
excess liquid from the cloth.
3 Use the damp cloth to wipe any residue off the rollers or separator pad.
4 If the residue does not come off using distilled water, try using isopropyl
(rubbing) alcohol.
5 Close the cover of the automatic document feeder.
Print cartridge troubleshooting
If you are experiencing problems with printing, you might have a problem with one of
the print cartridges.
1
Remove the print cartridges and check that the protective tape has been
completely removed.
2 Reinsert the print cartridges and verify that they are fully inserted and locked in
place.
3 If the problem persists, print a self-test report to determine if there is a problem
with the print cartridges.
This report provides useful information about your print cartridges, including
status information.
4 If the self-test report shows a problem, clean the print cartridges.
5 If the problem persists, clean the copper-colored contacts of the print cartridges.
6 If you are still experiencing problems with printing, determine which print cartridge
is experiencing the problem and replace it.
For more information on these topics, see Maintain your HP all-in-one .
HP Image Zone troubleshooting
If your HP all-in-one has been connected to a computer with a USB cable and you
now want to connect it to a network using an HP JetDirect, you will only be able to
print or scan (using Webscan) from your computer(s). If you try to use the HP Image
Zone software, you will find that the scan picture, scan documents, send a fax, and
make copies features display error messages indicating that the HP all-in-one is
disconnected.
I get an error message when I select Scan Picture
Chapter 15
144 HP Officejet 6200 series all-in-one