HP 120 Color Copier - Manual (Page 37)

Chapter 6—Troubleshoot your unit 33
HP Color Copier
Next time, place originals in
same direction in feeder. Press
Enter to continue.
You placed your legal-size originals in the ADF in the
vertical (portrait) position, and you turned your letter-
or A4-size originals sideways. When copying a mixture,
place them vertically in the ADF. For more
information, see “Process legal- or mixed-size
originals.”
Legal size supports only black
copy, reduction allowed. Press
Enter to continue.
You tried to make a color copy of a legal-size original.
Your unit only supports black-and-white copying of
legal-size originals. Press ENTER, and then press
START COPY-Black.
Reload document, and then
restart job.
Your unit cannot load the original from the ADF.
Remove the original, make sure it does not have any
staples, paper clips, or bent edges, and make sure that
it is of a recommended paper type. Reload the original
in the ADF, and then restart the job.
Memory full; press Enter. There is probably a paper jam. Clear the jam. For more
information, see “Clear a paper jam.”
Press Enter to align cartridges. If you have installed new print cartridges or removed
and reinserted a cartridge, you must align them to
ensure excellent print quality. After you insert a
cartridge, press ENTER.
Out of paper: Load paper, and
then press Enter.
Do you have paper in the input tray? Load paper, and
make sure there is only one type of paper in the input
tray.
Is the back door off? If you removed the back door to
clear a paper jam, replace it.
Paper jam: Clear jam, and then
press Enter.
Paper is jammed in the unit. Clear the jam. For more
information, see “Clear a paper jam.”
Error: Incorrect [black or
color] cartridge installed.
• Did you install the correct cartridge? You may have
installed the wrong type of print cartridge. Remove
it, and replace it with the correct type of cartridge.
For more information, see “Order print cartridges.”
• Is the print cartridge installed correctly? One or
both of the print cartridges is not installed or is
installed incorrectly. Remove and reinsert the
cartridges, making sure to snap them into their
holders.
• Did you remove the protective tape from the print
cartridge? Gently remove both the green pull tab
and blue tape covering the nozzles on the print
cartridge.
Message What You Should Do
Cam.book Page 33 Friday, February 25, 2000 11:32 AM