HP 120 Color Copier - Manual (Page 38)

34 Chapter 6—Troubleshoot your unit
HP Color Copier
Remove and check [black or
color] cartridge.
• Is the print cartridge installed correctly? One or
both of the print cartridges is not installed or is
installed incorrectly. Remove and reinsert the
cartridges, making sure to snap them into their
holders.
• Did you remove the protective tape from the print
cartridge? Gently remove both the green pull tab
and blue tape covering the nozzles on the print
cartridge.
• If you continue to receive this message, try cleaning
the contacts. (For more information, see “Clean the
print-cartridge contacts.”) If the message continues
to appear even after you clean the contacts, the
print cartridge is probably defective. If it is a new
cartridge, return it in the original packaging to the
store where it was purchased. Replace the print
cartridge. Do not use the defective cartridge.
Insert [black or color]
cartridge.
• Is the print cartridge installed correctly? The print
cartridge is either not installed or is installed
incorrectly. Remove and reinsert the cartridges,
making sure to snap them into their holders.
• Did you remove the protective tape from the print
cartridge? Gently remove both the green pull tab
and blue tape covering the nozzles on the print
cartridge.
[Black or Color] ink low. Press
Enter to continue.
Ink out soon: [Black or Color]
ink out soon. Press Enter to
continue.
Replace the print cartridge at your earliest
convenience.
Replace the print cartridge immediately.
For more information, see “Replace the black print
cartridge.”
Message What You Should Do
Cam.book Page 34 Friday, February 25, 2000 11:32 AM