Troubleshooting discovery – HP TopTools for Hubs and Switches User Manual
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Discovering Your Devices
Troubleshooting Discovery
4-5
Figure 4-4. Additional Community Names
Troubleshooting Discovery
If you do not see certain devices in the Networking Devices list after discovery,
click on the
Others folder (Devices - Device Types) to see if the devices are listed
there. If so, perform these steps to have them discovered:
1.
Right mouse click on the device or devices with type “unknown” in the
list of devices contained in the Others folder.
2.
Select
Security -> Set SNMP Passwords (Communities) from the menu.
3.
Enter a READ password (twice) for the device.
4.
Enter a WRITE password (twice) for the device.
5.
In the navigation frame, click on the
Actions button and select Update
Discovery.
You must do the Update Discovery so that HP TopTools for Hubs & Switches
will re-read the configuration of the device for which you added the pass-
words. The device should now appear in the Networking Devices list and the
topology map.