HP Systems Insight Manager User Manual
Page 70
Example - Creating a paging task based on e-mail notification
You can set up a notification task to forward an e-mail to a cell phone (for example,
(SMS)) or other paging interface applications, whenever the CMS receives a Critical,
Major, or Minor event.
IMPORTANT:
When using time filters, you can use on-call style e-mails or pages. If you want one
person to be notified during business hours and another at night, create two different tasks and
set the time filter appropriately.
NOTE:
This same type of task configuration can be applied to a Paging Task to use a modem
in the HP SIM server to page through a cell phone or alphanumeric pager.
NOTE:
Paging is only supported on a CMS running Windows.
Procedure 13-1 Setting notification task to forward e-mail to cell phone
1.
Select Options
→Events→Automatic Event Handling→New Task. The Automatic Event
Handling - New Task
page appears.
2.
In the Task name field, enter a name for the task, such as Important Events for
e-mail-Pager Task.
3.
Click Next. The Select event collection page appears.
4.
Select use event attributes that I will specify.
5.
From the second selection box (comparison selection), click the dropdown list, and then select
is
.
6.
From the third selection box (value selection), the available values for a given criteria or
comparison combination are given. Select Informational.
7.
Click Add.
8.
From the third selection box (value selection), the available values for a given criteria or
comparison combination are given. Select Critical.
9.
Repeat steps 5-8, and in the third selection box, select Major and then Minor.
10. Click Next. The Select system collection page appears.
11. Select Use system attributes that I will specify.
12. Click Next. The Select systems page appears.
a.
In the first selection box (criteria selection), select system name.
b.
In the second selection box (comparison selection), select is.
c.
In the third selection box (value selection), select (any).
d.
Click Next. The Select actions page appears.
13. Select Send e-mail.
a.
In the To address field, enter the e-mail address to which you want the notification sent
(multiple addresses can be added so that a group is notified). A CC address can also
be added so that a manager or supervisor is also notified.
b.
In the Subject field, enter your subject. For example, HP Systems Insight Manager
Events
.
c.
In the Message Format section, change the option to Pager/SMS. This option sends a
condensed e-mail format that is similar to a paging task in HP SIM, which is the ideal
way to send alerts to a cell phone type of hardware (or when Telephony Application
Programming Interface (TAPI) is not available and an e-mail-to-paging provider is being
used).
14. Click Next. The Select time filter section appears.
15. Select Use time filter and select Nights and Weekends, unless you want to receive the
e-mail 24 hours per day. If so, clear Use time filter.
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Event management